Terms & Conditions - Liqui Moly

Liqui Moly South Africa (Pty) Ltd is a business in the Automotive industry that sells oils, lubricants, additives and care products.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 5 to 7 days and delivery confirmed by way of email and or SMS reflecting your order number and courier reference number.

Export restriction

The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by Liqui Moly South Africa (Pty) Ltd is subject to availability. In cases of unavailability, Liqui Moly South Africa (Pty) Ltd will refund the client

in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee. Should you not be happy with your order we will refund you or exchange the products should they be returned in the original packaging with no damage, (i,e, resalable) and proof of invoice via online purchase, damaged stock will not be accepted and we do not accept returns on clothing items.

Customer Privacy policy

Liqui Moly South Africa (Pty) Ltd) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal

information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

Payment options accepted

Payment may be made via EFT, Visa and MasterCard.

Card acquiring and security

Card transactions will be acquired for Liqui Moly South Africa (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Liqui Moly South Africa (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

Responsibility

Liqui Moly South Africa (Pty) Ltd) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,

customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Liqui Moly South Africa (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under

this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Liqui Moly South Africa (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.